UK & European haulage Basildon, Essex

The road to Europe starts in Essex.

Full and part loads, customs clearance and warehousing, moved across the UK and 29 European countries by a modern Euro 6 fleet with a 98.8% on-time record.

Follow a load from Essex to Milan FORS Gold · AEO certified
01 / 05 The White Cliffs of Dover

Accredited, audited and insured to the standards that matter.

FORS Gold DVSA Earned Recognition AEO Certified ISO 9001:2015 ISO 14001:2015 CLOCS Champion

Founded in 2019

From five vehicles in Essex to a fleet of more than 250, Peter Norman has grown into one of Britain’s most trusted logistics partners, moving over two million consignments a year from the Scottish Highlands to the heart of continental Europe.

250+

Modern Euro 6 vehicles on the road

98.8%

On-time delivery rate across the UK

29

Countries served: the EU 27, Norway and Switzerland

2M+

Consignments moved every year

Services

One partner for
every kind of load.

From a single pallet to a full trailer, from Basildon to Bucharest: road freight, customs and warehousing run by one team, on one set of systems.

UK Domestic Transport

Dedicated vehicles, shared space and time-critical runs across England, Scotland, Wales and Northern Ireland, tracked from collection to signature.

  • Full trailer load (FTL)Dedicated vehicles for large shipments.
  • Part load (LTL)Cost-effective space for smaller consignments.
  • Express deliveryPriority service when time is critical.
  • Temperature-controlledChilled and frozen goods handling.
An articulated lorry with its headlights on driving along a road at dusk
98.8%on-time delivery rate across the UK

How it works

Anatomy of a
European delivery.

Follow one full load from our Basildon hub to northern Italy: collected, cleared, crossed and delivered by one accountable team.

01Day 1 · 05:30

Collected, sealed
and live.

Your load is collected in Basildon, the trailer seal is logged and GPS telematics go live, so you can see exactly where your freight is from the very first mile.

Seal number loggedLive GPS tracking
02Day 1 · 07:10

Customs done
before the port.

Our in-house team lodges the export declaration and Goods Movement Reference before the truck arrives, so it rolls straight through check-in at Dover.

Export declarationGMR readyAEO
03Day 1 · 10:30 CET

Across the
Channel.

Multiple daily sailings from Dover to Calais, or the Eurotunnel shuttle when every minute counts. Under T1 transit, the load travels on without stopping for import clearance at the border.

Ferry or EurotunnelT1 transit
04Day 1 · 18:40 CET

Planned to
the minute.

Routes are optimised before departure and driver hours are planned precisely. Every journey is fully tachograph-compliant, with a legal overnight rest near Dijon before the run through the Alps.

Digital tachographRoute optimisation
05Day 2 · 15:30 CET

Delivered.
Signed. Sent.

Import formalities are completed at destination, the load is delivered to the dock, and an electronic proof of delivery reaches you within minutes.

ePODOn time
06Every day

One route
of thousands.

Across the UK and 29 European countries, via Dover, Portsmouth, Harwich and Hull or through the Channel Tunnel, every consignment gets the same care.

Consignment · PN-26-4817 Collection · Basildon
Distance
0km
29 countries. One accountable team.Explore the network

Illustrative journey · times indicative

Post-Brexit customs

Borders, handled
before you ask.

As an Authorised Economic Operator, we manage the paperwork that slows freight down in-house, from EORI numbers and commodity codes to T1 transit and duty.

Customs & documentation

  • Authorised Economic Operator (AEO) status
  • Complete customs clearance services
  • T1 transit documentation for EU movements
  • Origin certification and preferential trade
  • VAT and duty management across EU borders

Compliance support

  • EORI number assistance for new exporters
  • Commodity code classification
  • Restricted goods guidance and licensing
  • Pre-clearance facilities at major ports
  • Digital customs system integration
Customs & post-Brexit services
ConsignmentPN-26-4817
In transit
BasildonEssex, GB
MilanLombardy, IT
  1. Collected & sealedBasildon hub · seal logged
  2. Export declaration lodgedGMR issued · pre-cleared for Dover
  3. Crossed Dover → CalaisT1 transit opened
  4. On the A26 towards ReimsETA Milan · Day 2, 15:30
  5. Delivered & signedePOD sent to you instantly
ExportLodged
GMRValid
T1 MRNIssued
ePODAwaiting
Illustration of a consignment being tracked from Basildon to Milan, with customs documents completed at each stage.

Why Peter Norman

Built for reliability.
Run with care.

Exceptional service should be the standard, not the exception. These are the commitments, and the numbers, we hold ourselves to.

Reliability you can trust

Almost every UK delivery arrives on time, and you can watch every one.

98.8%

on-time delivery rate across the UK

  • 24/7 dispatch and customer service centre
  • Real-time tracking via GPS and telematics
  • Comprehensive goods-in-transit insurance
Aerial view of a row of lorries parked in a yard
Modern fleet & technology
250+

Euro 6 vehicles with digital tachographs, fleet management systems, electronic proof of delivery and advanced route planning.

Safety & compliance

FORS Gold fleet. DVSA Earned Recognition.

  • Regular Driver CPC training programmes
  • Comprehensive O-licence compliance
Transparent pricing
£0

hidden charges, plus volume discounts for regular customers and flexible payment terms.

Environmental leadership
2040

Our Net Zero commitment, backed by a ULEZ-compliant fleet, route optimisation and carbon reporting.

Customers
3,500+

active customers, from innovative start-ups to FTSE 100 companies.

Working with us

From first call to
first collection.

A proven onboarding process, then a named account manager who knows your freight as well as you do.

  1. 01

    Initial consultation

    We get to know your freight, lanes, volumes and service requirements.

  2. 02

    Service proposal

    A tailored solution with competitive, transparent pricing.

  3. 03

    Account setup

    Credit terms agreed and systems integrated where you need them.

  4. 04

    Trial period

    We prove our service on your live freight before you commit.

  5. 05

    Partnership launch

    Full service with dedicated account management from day one.

Every account includes

  • Named account manager
  • Monthly service reviews
  • KPI reporting & analysis
  • Continuous improvement planning
  • 24/7 emergency contact

Customer stories

Trusted by 3,500+
businesses.

From first-time importers to established manufacturers, here’s what working with our team is like.

Lee has been great at Peter Norman. He was very responsive to all my questions regarding our first major import. The price was very competitive and we will be using them again. Highly recommend.
Dave AspireImport customer
Dealing with Peter Norman for the first time has been a five-star experience from beginning to end. I initially dealt with Simon, who helped with advice and guidance.
Alexander Donado-AvilaFirst-time customer
Joshua was fantastic. Before using Peter Norman we’d tried a door-to-door courier service and that was a nightmare. These guys know what they’re doing, made it all so easy and were good value. Highly recommend.
Katie SandersCustomer
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